Terms of Service
OVERVIEW
This website is operated by Sienna Coast. Throughout the site, the terms “we”, “us” and “our” refer to Sienna Coast. We provide this website, including all information, tools, and services available from this site (the “Service”) to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing something from us, you engage in our Service and agree to be bound by these Terms of Use (also referred to as “Terms” or “TOS”), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, customers, merchants, vendors, and contributors of content.
Please read these Terms carefully before using our website. If you do not agree with all Terms, you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools added to the website will also be subject to these Terms. We may update or change these Terms from time to time, and the latest version will always be available on this page.
SECTION 1 — ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your country/state/province of residence, or that you have given consent for any of your minor dependents to use this site.
You may not use our products or services for any unlawful or unauthorized purpose, nor may you violate any laws in your jurisdiction (including, without limitation, copyright laws).
You must not transmit viruses, worms, or any code intended to disrupt or damage the Service.
A breach of any part of these Terms may result in immediate termination of your access to the Service.
SECTION 2 — GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time for any lawful reason.
You understand that content you submit (excluding payment information) may be transferred unencrypted and may involve transmissions across different networks and changes to meet technical requirements. Payment information is always encrypted during transfer.
You agree not to copy, reproduce, sell, resell, or exploit any part of the Service, use of the Service, or access to the Service without our written permission.
Headings are included for convenience only and do not affect the interpretation of these Terms.
SECTION 3 — ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION
We do our best to keep information on this website accurate and current, but we do not guarantee it is always complete, correct, or up to date. Content is provided for general information only and should not be relied on as the only basis for making decisions.
This website may include historical information that is provided for reference and may not be current. We may modify the content of this site at any time without obligation to update any information. You agree that it is your responsibility to monitor changes.
SECTION 4 — CHANGES TO THE SERVICE AND PRICES
Prices for our products may change without notice.
We may modify, suspend, or discontinue the Service (or any part of it) at any time without notice. We are not liable to you or any third party for changes, price adjustments, suspension, or discontinuation of the Service.
Contract formation
Product listings in our shop are invitations to place an order and do not constitute a legally binding offer. By clicking the “Buy” button, you submit an offer to purchase. An automated order confirmation email acknowledges receipt of your order but does not represent acceptance. A contract is formed only when we confirm dispatch or otherwise accept the order.
Warranty
Statutory warranty rights apply.
SECTION 5 — PRODUCTS OR SERVICES (IF APPLICABLE)
Some products or services may be available exclusively online and may be offered in limited quantities. Returns and exchanges are governed by our Return Policy.
We attempt to display product colours and images as accurately as possible; however, we cannot guarantee that your device’s display will show colours accurately.
We may limit sales of products or services to any person, region, or jurisdiction on a case-by-case basis. We may also limit quantities and change product descriptions and pricing at any time without notice. We reserve the right to discontinue any product at any time.
We do not guarantee that the quality of any products, services, information, or other material will meet your expectations, or that errors will always be corrected.
Shipping & import notice: Our products may be shipped directly to the customer from suppliers located in China. Any customs fees, import duties, or similar charges are the responsibility of the customer where applicable.
SECTION 6 — BILLING & ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order. We may limit or cancel quantities per person, household, or order, including orders placed under the same customer account, payment method, or billing/shipping address.
If we cancel or change an order, we may attempt to notify you using the email address, phone number, or billing address provided at checkout.
You agree to provide accurate and complete purchase and account information and to promptly update details (including email, payment details, and expiration dates) so we can complete transactions and contact you when necessary.
For more information, please review our Return Policy.
SECTION 7 — OPTIONAL THIRD-PARTY TOOLS
We may offer access to tools provided by third parties that we do not control. These tools are provided “as is” and “as available” without warranties or endorsement.
Your use of optional tools is at your own risk, and you should review the third party’s terms before using them.
SECTION 8 — THIRD-PARTY LINKS
Our Service may include content, products, or services from third parties. Links to third-party websites are provided for convenience only.
We are not responsible for third-party materials, websites, or transactions made through third-party sites. Please review third-party policies carefully before engaging in any transaction.
SECTION 9 — USER COMMENTS, FEEDBACK & SUBMISSIONS
If you send us submissions (e.g., contest entries) or send creative ideas, suggestions, proposals, or other materials (collectively “Comments”), you agree that we may use, edit, publish, translate, and distribute such Comments in any medium without restriction.
We are not obligated to keep Comments confidential, pay compensation, or respond.
You agree your Comments will not violate the rights of any third party, including intellectual property, privacy, or personal rights, and will not contain unlawful, abusive, or harmful content (including malware).
Import & customs notice: Any special customs clearance costs and/or import duties are not included in the product price and remain the customer’s responsibility where applicable.
SECTION 10 — PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 — ERRORS, INACCURACIES & OMISSIONS
Occasionally, information on our website may contain errors, inaccuracies, or omissions (including product descriptions, pricing, promotions, shipping costs, delivery estimates, availability). We reserve the right to correct these and to update information or cancel orders at any time without prior notice, including after an order is submitted.
We are not required to update or clarify information unless required by law.
SECTION 12 — PROHIBITED USES
You are prohibited from using the site or its content to:
(a) engage in unlawful activity; (b) encourage unlawful acts; (c) violate laws or regulations;
(d) infringe intellectual property rights; (e) harass, abuse, insult, defame, intimidate, or discriminate;
(f) provide false or misleading information; (g) transmit viruses or malicious code;
(h) collect or track personal information of others; (i) spam, phish, scrape, or crawl;
(j) engage in obscene or immoral conduct; or (k) interfere with security features of the Service or the Internet.
We may terminate access if you violate these prohibited uses.
SECTION 13 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free, or that results obtained from using the Service will be accurate or reliable.
You agree that your use of the Service is at your sole risk. Products and services are provided “as is” and “as available”, unless explicitly stated otherwise.
To the maximum extent permitted by law, Sienna Coast shall not be liable for indirect, incidental, punitive, special, or consequential damages arising from your use of the Service or any products purchased through the Service.
Where limitations are not permitted under applicable law, liability is limited to the maximum extent allowed.
SECTION 14 — INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Sienna Coast and its affiliates, partners, officers, directors, agents, contractors, licensors, service providers, suppliers, and employees from any claim or demand (including reasonable legal fees) made by any third party due to your breach of these Terms or violation of any law or third-party rights.
SECTION 15 — SEVERABILITY
If any provision of these Terms is found unlawful, void, or unenforceable, the remaining provisions will remain valid and enforceable to the fullest extent permitted by law.
SECTION 16 — TERMINATION
These Terms remain effective unless terminated by you or by us. You may terminate by ceasing use of the website and services.
We may terminate or suspend your access immediately without notice if we believe you have violated these Terms, and you remain liable for all amounts due up to the termination date.
SECTION 17 — ENTIRE AGREEMENT
These Terms, together with any policies posted on this site, constitute the entire agreement between you and Sienna Coast and supersede any prior agreements or communications.
Any ambiguities will not be interpreted against the drafting party.
SECTION 18 — GOVERNING LAW
These Terms and any separate agreements shall be governed by and interpreted in accordance with the laws of the Netherlands.
SECTION 19 — CHANGES TO THESE TERMS
We may update these Terms at our discretion by posting changes on this page. It is your responsibility to check this page periodically. Continued use of the website after changes are posted constitutes acceptance of those changes.
SECTION 20 — CONTACT INFORMATION
Questions about these Terms of Use should be sent to: info@shopname.nl
